How It Works

  • Select you pickup location and order your merchandise

    Select your pickup location based on your arrival time or ticket type, then order your merchandise online.

  • Use the fast lane for Click & Collect

    On show day visit your selected click and collect store and use the fast lane to collect your merchandise.

  • Show us your pickup confirmation e-mail

    To collect your merchandise show us your pickup confirmation e-mail with QR Code. That's it!

Click & Collect Locations

  • Pickup Point Outside - Open from 12pm till 5pm on show day, accessible without ticket
  • Pickup Point Ring - Open from 6pm till 9:30 pm, seated tickets only
  • Pickup Point Floor - Open from 6pm till 9:30 pm, standing tickets only

More Information

When can I collect my merchandise?

Depending on your pickup location you can collect your order before doors (outside stand) and after doors (inside). For the inside pickup locations it's possible to collect your order after the show.

I didn't receive a confirmation email with QR code. What now?

It's possible that the confirmation e-mail doesn't load correctly, especially in a crowded area. You can try opening the e-mail again. Or if this doesn't work you can still collect your order by showing us your name or order number.

What happens if you forget to collect your order?

If you placed a click & collect order and you were unable to collect it, we will return the items and give you a refund. Unfortunately it's not possible to deliver the items to your home address.

Is there more merchandise available at the merchandise stand?

You can pre-order all available merchandise! The merchandise stand will have the same products as the Ziggo Dome webshop.